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Electric delivery Austrian Post (vans & fast chargers)

Vienna E-Mobility

General facts

Description & main goal

Electric vans for delivery + fast chargers. Parcel delivery in the project area only with e-vans.

Deployment area
Simmering
Involved actors and their role

Austrian Post: project lead and fleet operator

Key-contact person
Andreas GRÜNEIS
Main challenges & risks
  • cars too expensive and not suitable for the purpose
  • electric range
Delivery date
M36

Specific facts

Public / private (yes/no)

Private

Type of industry (e.g. automotive, postal service)

Postal service

Business area beyond project (yes/no)

yes

Type of vehicle (e.g. forklifts, van, truck, cargo-bikes)

Box van (IVECO Daily Electric) – 65 km electric range and 10,8 m³ transport capacity

Fleet strength in project/beyond (#)

2 vans in project / 1387 e-vehicles in fleet

Type(s) of EV

BEV

Percentage of electric vehicles in fleet project/beyond

100% of parcel delivery covered by 2 vans in project area / 15,5% of total fleet

Form of distribution in project (e.g. decentralised)

Decentralised parcel delivery (up to 400 km and 1,600 parcels in Simmering northwest per week)

Type & number of recharging

Fast chargers actually not needed in public area, 2 private recharging points at distribution hub, type 2, powered with green energy.

Combination with other services (e.g. sharing schemes) (yes/no)

400 post boxes to be installed, 24/7 services with 2 pick-up stations planned

Main challenges & risks
  • cars too expensive and not suitable for the purpose
  • electric range
Implementation status

In which phase is the project (Planning, Implementation, Operation or Evaluation)?
Operation phase
What is the current implementation status/ what is the current activity step?
2 E-Vans are in operation since January 2017 
Is the implementation process on time or are there any deviations (time wise)? Please outline any changes and reasons.
Implementation in time. 
Have there been changes regarding the planned solution? Please outline any changes and reasons.
Originally intended fast charging stations within SMARTER TOGETHER were not implemented because there was no need and possibility to charge cars in the project area. Charging with existing infrastructure at the fleet garage.
 

Complete 80%

Risk and challenges

Which risks & challenges is the project currently facing?

Performance of e-vehicles. Costs of vehicles when rolling out the SMARTER TOGETHER experience on whole fleet.

Which are critical or seem invincible? Please provide a detailed description

Battery performance and km range is the key challenge.

Which previously identified risks and challenges have you managed successfully and how

There is a very limited market for e-vehicles of this kind and no purchasing option. Leasing was the only possibility.

Lessons Learned and Recommendations

Which lessons learned can be derived up to this point from the implementation process?

E-Vans or electric cargo vehicles till 3.5 tonnes are still though to integrate instead of conventional cars in fleets.
Integration and Co-Development with the drivers in the company is essential. They have to be part of the process and are relevant for Feedback and Evaluation.
 

Has the project development / implementation been supported by the SMARTER TOGETHER peer-to-peer knowledge exchange and cooperative problem solving?
If yes, how?
No

Next steps & To Do ́s

Please shortly outline the next steps planned for the implementation of the project.
Evaluation and Monitoring phase ongoing. Experiences on operation and maintenance of the vehicles. “Proof of concept”
Are there additional steps planned due to occurred challenges? Which corrective activities have been taken?
Exchange and Co-Work with the manufacturer/deliverer of the vehicles about their performance.
 

Implementation status

In which phase is the project (Planning, Implementation, Operation or Evaluation)?
Evaluation phase and operation
What is the current implementation status/ what is the current activity step?
Monitoring is running.
The data is collected manually (writing down of driven km and charging electricity).
Is the implementation process on time or are there any deviations (time wise)? Please outline any changes and reasons.
Implementation in time. 
Have there been changes regarding the planned solution? Please outline any changes and reasons.
Originally intended fast charging stations within SMARTER TOGETHER were not implemented because there was no need and possibility to charge cars in the project area. Charging with existing infrastructure at the fleet garage.
 

Complete 80%

Risk and challenges

Which risks & challenges is the project currently facing?

The e-vans achieve about 70 % of the promised range. The average range is about 35 km (corresponds to 130 parcels). 
The manufacturer was contacted about the deficiencies. It was not tried yet to improve the vehicles.

Which are critical or seem invincible? Please provide a detailed description

The upscaling respectively replication of this solution is doubtful. The current results of the test operation isn´t satisfactory enough until now. The long term goal is to realise CO2 free city logistic.

Which previously identified risks and challenges have you managed successfully and how

There is a very limited market for e-vehicles of this kind and no purchasing option. Leasing was the only possibility.

Lessons Learned and Recommendations

Which lessons learned can be derived up to this point from the implementation process?

Experience demonstrates that fast charging in the area of delivery is not required.
 

Shipment volume (not max. weight) is relevant. This fits well for the use of e-vans.Has the project development / implementation been supported by the SMARTER TOGETHER peer-to-peer knowledge exchange and cooperative problem solving?
If yes, how?
No

 

Next steps & To Do ́s

Please shortly outline the next steps planned for the implementation of the project.
Evaluation and Monitoring phase ongoing. Experiences on operation and maintenance of the vehicles. “Proof of concept”
Are there additional steps planned due to occurred challenges? Which corrective activities have been taken?
Exchange and Co-Work with the manufacturer/deliverer of the vehicles about their performance.
 

Implementation status

In which phase is the project (Planning, Implementation, Operation or Evaluation)?
Evaluation phase and operation
What is the current implementation status/ what is the current activity step?
Monitoring is running.
The data is collected manually (writing down of driven km and charging electricity).
Is the implementation process on time or are there any deviations (time wise)? Please outline any changes and reasons.
Implementation in time. 
Have there been changes regarding the planned solution? Please outline any changes and reasons.
Originally intended fast charging stations within SMARTER TOGETHER were not implemented because there was no need and possibility to charge cars in the project area. Charging with existing infrastructure at the fleet garage.
 

Complete 80%

Risk and challenges

Which risks & challenges is the project currently facing?

One of the vans was not in operation during the winter period due to far too little range. It wasn´t possible to finish one standard tour with one charging interval.

Which are critical or seem invincible? Please provide a detailed description

Battery performance and km range are the key challenges. The upscaling replication of this solution is doubtful. The current results of the test operation isn´t satisfactory enough until now. The long term goal is to realise CO2 free city logistic.

Which previously identified risks and challenges have you managed successfully and how

There is a very limited market for e-vehicles of this kind and no purchasing option. Leasing was the only possibility.

Lessons Learned and Recommendations

Which lessons learned can be derived up to this point from the implementation process?

E-Vans or electric cargo vehicles till 3.5 tonnes are still tough to integrate instead of conventional cars in fleets.
Integration and co-development with the drivers in the company are essential. They have to be part of the process and are relevant for feedback and evaluation.

Experience demonstrates that fast charging in the area of delivery is not required.

Shipment volume (not max. weight) is relevant. This fits well for the use of e-vans. 

The market for this kind of e-vehicle isn´t mature enough yet. The needs can´t be fulfilled. The manufacturer specification for the range etc. is much higher than in the real operation mode.

If the EU electricity mix is used, no CO2 reduction can be achieved compared to a conventional combustion engine.

Has the project development / implementation been supported by the SMARTER TOGETHER peer-to-peer knowledge exchange and cooperative problem solving?
If yes, how?
Not the development / implementation, but company fleets were a focus topic in the 3rd peer-to-peer workshop.

 

Next steps & To Do ́s

Please shortly outline the next steps planned for the implementation of the project.
No additional steps – monitoring is ongoing.