Postal reception boxes in the social housing blocks
Vienna Data management platform & smart services
General facts
The pick-up boxes of Austrian Post enable the deposit of parcels, letters and registered mail directly at the place of residence. If the delivery attempt is unsuccessful, the Postal carrier deposits the letter or parcel into the pick-up box and informs the recipient. With the notification, the recipient can open the pick-up box and take out the item.
Especially the residents (customers) are involved, as they are using this service, but also the owners or administrators of the buildings, who must agree to the installation of the pick-up boxes
One challenge is to find out the necessary data, for example the administrator responsible for the building. Another challenge is to convince the owner or administrator and the residents of the great advantage of the pick-up boxes.
Specific facts
The boxes are equipped with a security system (lock) based on RFID technology. The codes for unlocking of the boxes can be reused but must be re-programmed after usage.
450 boxes are installed in demo region.
Metal box with lock, RFID sensor
Customers
- 24-hour operation time (no need to go to store)
- Fast
- Innovative solution for urban regions with high density
Post AG
- Improvement in image
- Improvement of efficiency
Building owners
- Improvement in value of property
- Additional sales argument
Not applicable, data is not bound to personal information
Not applicable
One challenge is to find out the necessary data, for example the administrator responsible for the building. Another challenge is to convince the owner or administrator and the residents of the great advantage of the pick-up boxes.